Monday, 20 July 2026
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Legal

Refund Policy

Placeholder — final wording to be confirmed before launch.

Annual membership costs 999. It covers a twelve-month period from the date your Correspondent ID is issued.

If your application is rejected

If your application is rejected during verification, your membership fee is refunded in full within 7 business days, minus any non-refundable payment-gateway charge.

If you withdraw before verification is complete

You may request a full refund at any time before your ID has been issued.

After ID issuance

Once your ID has been issued, memberships are non-refundable. If your ID is later revoked for cause (e.g. misrepresentation, fabricated reporting), no refund is due.

How to request a refund

Contact us via the details on our contact page. Include the email address you registered with and your application or ID number.